F.A.Q.

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FREQUENTLY ASKED QUESTIONS

Q. Do we get receipts for Income Tax purposes?
A. Yes, we will issue you a receipt for all tuition fees paid after the end of the fiscal year (December 31).

Q. Do I have to sign up for the whole year?
A. No, we only ask you to pay for the lessons one month in advance. However, we prefer to have a tentative long term agreement, which allows us to plan our activities in order to assure your success in music.

Q. When can we sign up for lessons?
A. We accept new students all year around. We provide free evaluation to students with previous musical background to determine their current level.

Q. Are there lessons during statutory holidays?
A. We follow the Public School Calendar in regards to all statutory holidays. For all No School Days please refer to our School Calendar. You will not be billed for lessons during holidays.

Q. What is your lesson termination policy?
A. Our cancellation policy is one month in advance notice. After the month expires, all remaining money owed and post-dated cheques are returned to you. If a student is withdrawn without notice, one (1) month tuition fee is forfeited. The student may want to continue taking lessons during the time of notification.

Q. We might go away. Do we receive make up lessons?
A. The lessons are to be paid for the time period agreed regardless of attendance. Your time slot is reserved for you only during that period. Although not obligated to provide more than one (1) make up lesson per school year, we always make efforts to accommodate our customers if notice is given ahead in advance.

Q. Do we have to bring our instruments to lessons?
A. We supply Pianos, Keyboards, Drums and Amplifiers for lessons at our studios. Guitar and Violin students are required to provide their own instrument for lessons.

Q. Can we switch from one program or instrument to another?
A. Yes, just provide us with one month notice to allow making changes in our schedule.

Q. Can you tell me more about your Pop Keyboard Program?
A. Pop Keyboard is method created by Triton Music Academy and it provides alternative option to the Royal Conservatory of Music Curriculum. Pop Keyboard is based on repertoire selected from  Pop, Jazz, Country, Folk and Classical favorite melodies. In addition to the knowledge of all the fundamentals of music, the students are instructed in maximizing song performance using the technical features of a keyboard or a digital piano. They learn quickly to incorporate sound changes, automated background rhythm and sequencing which enables them to make music similar to the one they listen to on daily basis.

Q. At what age should a child begin learning music?
A. This question has many variables. The following are basic guidelines only. A child should be introduced to music as early as possible. At age of 3-4 children are ready to attend music appreciation class which lays down the foundation for future more in depth music study. At age of 4-5 a child could start learning the Piano, Violin or Voice. For Drums and Guitar study the student should be 7-8 years or older to begin.

Q. May I sit in on the lesson and watch?
A. Yes, if your child is very young and needs your presence while adjusting to the new environment. We do not recommend parents attending classes on regular basis. We have observed that the children tend to be more responsible, confident and focused if there is no parent in the room to distract them.

Q. Do the students really have to perform?
A. We do not force but we encourage our students to participate at Recitals, Exams and Festival.  We believe in that because we have observed how performing in public has helped  students increase their self-esteem, build their confidence and learn to set and achieve goals.

Q. How often should my child practice?
A. For beginners 15-20 min a day seems satisfactory. As the student progresses the practice time should increase to 30-45 min a day. It is common for intermediate and advanced students to take longer lessons (45 min or 1 hour) and to practice 1-2 hours a day.  There is strong relation between the time spend practicing at home and the progress in learning music.